Our products are unique and are promised to be free from defects in materials and workmanship upon delivery.
Made to Order custom products can not be returned or exchanged. We stand behind our products and service and are confident you will be pleased with your purchase. Any issues or concerns, please make us aware by contacting us.
If you need to cancel your order, please contact us to request your cancellation. Please include your name and order number. Depending on the items ordered; Made to Order products may already be in progress and can not be cancelled. Due to the different adjustments on computer monitors, the pictures may not reflect the exact color of the item. Please allow 1-5mm errors due to manual measurement.
Every wood based product is unique; there will be differences in grain, density and color for each wood product. Every item is special and unique to your order.
Please wipe cutting boards lightly with a damp cloth and allow to fully dry before storing.
Cookie cutters are not dishwasher safe, rinse in luke-warm water and allow to fully dry before storing.
When using any services provided via the DesignedDNA.shop website, you may elect to upload or otherwise submit materials to the site (collectively, “Materials”). DNA Dimension Designs, LLC reserves the right to supervise or review User-Provided Materials that are uploaded to this site and you agree, represent and warrant that in using our services, you will not upload, submit or otherwise transmit to DNA Dimension Designs: Materials that are unlawful, threatening, abusive, defamatory, obscene or which invade another person’s privacy or further the commission or concealment of a crime; Materials that are not lawfully yours to transmit; Materials that are the subject of, or which infringe upon, any patent, trademark, trade name, trade secret, copyright, right of publicity, moral right or other intellectual property right of another person or entity; Materials that promote hate toward any person, group, affiliation, organization, gender or race; Materials that are not lawfully yours to transmit; Materials containing software viruses or other harmful computer code; or Materials that in any way interfere with or disrupt the services, servers or networks connected to or used with the services (any of the foregoing, “Unauthorized Materials”).
DNA Dimension Designs, LLC takes no ownership in any materials uploaded to the DesignedDNA.shop website, except DNA Dimension Designs retains its rights in, and to, the content that is present on the site or that may be created and/or supplied by or for DNA Dimension Designs. Further, it is the policy of DNA Dimension Designs to delete any material recognized by DNA Dimension Designs to fall within one or more of the above classes of content, decline any order of goods in association with said recognized content and prevent further uploads of duplicate or similar content by the user.
You represent and warrant to DNA Dimension Designs, LLC that you have the right to use, copy and distribute each copyright, trademark, service mark, trade name, logo, statement, graphic, artwork, name, photograph, portrait, picture or illusion of any person or any other intellectual property in the way it is to be printed on or otherwise applied to the products ordered by you from DNA Dimension Designs.
Moreover, You warrant and confirm that any documents or materials you submit online for printing or processing by DesignedDNA.shop is either in the public domain, subject to fair use by you, or that you own the copyright or otherwise have obtained permission to copy and you have not violated the property rights of any third party. Further, you agree to defend, indemnify and hold DNA Dimension Designs and its officers, directors, agents, employees and affiliates, harmless from any suit, demand, or claim arising out of any breach of this warranty and agree to pay any judgement or reasonable settlement offer resulting from any such suit, demand or claim, and to pay any attorney’s fees incurred by DNA Dimension Designs, LLC in defending against such suit, demand or claim.